223 In India, public sector businesses and governmental institutions are driving the adoption of chatbots powered by artificial intelligence (AI), employing them for everything from citizen engagement to ticketing and customer support. The expansion of chatbots in the public sector started during the epidemic and has continued subsequently, according to experts, even if government organizations still trail behind their international counterparts in the implementation of AI. The National Payments Corp. of India (NPCI), Indian Railways, Bangalore Metro Rail Corp. Ltd (BMRCL), and Bharat Petroleum Corp. Ltd (BPCL) are just a few of the organizations adopting these automation platforms to respond to user inquiries and even take reservations. Yellow.ai’s co-founder and chief product officer, Rashid Khan, stated that since its launch, BMRCL’s WhatsApp platform has seen more than 15 million messages exchanged on the platform, onboarding more than 100,000 users in this period. You Might Be Interested In NVIDIA Partners in $110 Million Initiative to Advance AI Education In-line Forwarder maximizes seller success through China to PHL new service Bank of America’s Stock Sees 11% Year-to-Date Surge, Future Prospects Under Scrutiny Beko owner warns on risk of China dumping goods as domestic demand slows ExxonMobil, under the ticker XOM, is set to delve into exploration and production (E&P) prospects in Algeria Fake Online Job Scam Variant Targets Victims, Resulting in S$19.9 Million Loss
