Saturday, July 6, 2024
English English French Spanish Italian Korean Japanese Russian Hindi Chinese (Simplified)

Google and Microsoft Chatbots Erroneously Report Ceasefire in Israel-Hamas Conflict

In the midst of the ongoing Israel-Hamas conflict, the chatbots of Google and Microsoft have mistakenly announced a ceasefire, reigniting concerns about their reliability in delivering accurate real-time news updates.

During an investigative experiment by Bloomberg’s Shirin Ghaffary, questions posed to the AI chatbots about the conflict resulted in significant errors, underscoring the potential for these technologies to contribute to public confusion during complex and rapidly evolving situations.

Google Bard, in particular, incorrectly declared a ceasefire, while also projecting future death toll figures, subsequently admitting to potential mistakes in understanding news updates and advising users to consult multiple sources for accurate information. Microsoft’s Bing Chat similarly corrected its initial response, acknowledging the absence of a ceasefire in the conflict.

The incident highlights the limitations of AI chatbots, especially when handling sensitive and rapidly changing subjects. Both Google and Microsoft have acknowledged the need for ongoing improvements to enhance the accuracy and relevance of their AI-powered information services. Despite efforts to provide disclaimers and citations alongside AI-generated responses, the potential for inaccuracies remains, particularly in situations where conflicting reports exist about a complex event.

Subscribe

* indicates required

The Enterprise is an online business news portal that offers extensive reportage of corporate, economic, financial, market, and technology news from around the world. Visit to explore daily national, international & business news, track market movements, and read succinct coverage of significant events. The Enterprise is also your reach vehicle to connect with, and read about senior business executives.

Address: 150th Ct NE, Redmond, WA 98052-4166

©2024 The Enterprise – All Right Reserved.

This website uses cookies to improve your experience. We'll assume you're ok with this, but you can opt-out if you wish. Accept