Apple to Introduce Used Genuine Parts in Repair Options

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Apple has unveiled plans to expand its repair processes, allowing customers and independent repair providers to utilize used Apple parts in repairs. This enhancement, set to begin with select iPhone models this fall, aims to maintain user privacy, security, and safety while offering more options and extending product longevity.

John Ternus, Apple’s senior vice president of Hardware Engineering, highlighted the company’s commitment to delivering the best experience for customers while reducing environmental impact. He emphasized the innovation behind product design and manufacturing to support repairs with used Apple parts without compromising safety, security, or privacy.

The process of confirming genuine parts, known as “pairing,” has been crucial in preserving iPhone privacy, security, and safety. Apple teams have worked on enabling the reuse of parts like biometric sensors for Face ID or Touch ID. Calibration for genuine Apple parts, whether new or used, will occur on the device after installation starting this fall.

To simplify the repair process, customers and service providers won’t need to provide a device’s serial number when ordering parts for repairs not involving replacement of the logic board. Activation Lock will also extend to iPhone parts, deterring theft by blocking lost or stolen iPhones from being reactivated.

Apple believes it’s essential for second or third owners to have access to full part and repair histories. Parts and Service history within Settings on iOS will transparently show whether a device has been repaired and provide information about the parts used. This fall, it will also indicate whether a part is new or used genuine Apple part.