Albertsons Companies Wins Webby Award for Best Shopping and Retail App

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Albertsons Companies has been awarded the ‘People’s Voice’ Webby Award for best shopping and retail app in the 28th annual Webby Awards. This accolade highlights the significant updates and redesigns Albertsons has implemented over the past year to enhance its digital shopping experience.

“We are thrilled and honored that so many of our customers and associates voted for Albertsons to win this Webby award which is truly a testament to our Customers for Life strategy,” said Jill Pavlovich, Senior Vice President of Digital Shopping Experience at Albertsons. “At Albertsons, we place the customer at the center of everything we do, especially as we continue to develop our digital shopping experience. Thank you to our Digital Team for their hard work and dedication to transforming Albertsons from a traditional grocery retailer into a best-in-class omnichannel experience.”

The Albertsons mobile app, with over 10 million active monthly users and a 4.8-star rating in the app store, has introduced several features aimed at making grocery shopping more convenient. One such feature is the Shoppable Meal Plans and Recipes Tool, which offers customers culinary inspiration with a budget tracker, an expanded library of over 9,000 recipes, shoppable ingredient lists, and a hands-free cooking mode with a step-by-step timer. It also includes an AI-powered “Scan Your Own Recipe” feature, allowing users to digitize handwritten recipes and turn them into shoppable ingredient lists.

Additionally, the Flash 30-Minute Grocery Pickup and Delivery service is available at over 2,000 locations, enabling customers to receive their orders in as little as 30 minutes. Shoppers can select up to 35 items for Flash pickup or delivery through Albertsons’ websites and mobile apps.

The Simplified for U Loyalty Program now offers a single points-based system, extended time to earn points, and an automatic cash-off option for easier savings. It retains all existing benefits while introducing new enhancements to reward customer loyalty.

Winning the Webby Award underscores Albertsons’ commitment to investing in and advancing its digital and omnichannel capabilities, positioning the retailer as a leader in the industry.