ServiceNow Delivers More Efficient Operations for Manufacturing Industry

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ServiceNow announces new purpose-built solutions for the manufacturing industry to help power faster, more efficient operations and better employee experiences. Manufacturing Commercial Operations (MCO) incorporates generative AI (GenAI) to streamline sales, service and support, and order-to-cash processes. Employee Center (EC) Pro Kiosk brings intelligent self-service experiences to deskless workers, making it easy for them to access company communications, relevant resources, and seamlessly navigate hire-to-retire processes.

“ServiceNow is uniquely equipped to turn some of manufacturing’s biggest challenges into their greatest opportunities,” says Rohit Batra, general manager, manufacturing and telecommunications, media, and technology at ServiceNow. “ServiceNow’s latest innovations represent more than just tools that can increase productivity. They deliver critical capabilities that unlock better ways of working so that manufacturers can deliver exceptional customer service, increase revenue, and create positive employee experiences.”